Join our team!
Help us beat the misery of migraine
Join the National Migraine Centre and work with a respected charity, providing vital care for patients in need – all from the comfort of your own home, anywhere in the UK!
Job Title: Reception Administrator
Salary Details: £25,000 + pension pro rata
Closing date: 2/6/2025 (earlier if the role is filled sooner)
Employment hours: Mon-Friday (Mornings 9am/10am start till 1/2pm) 20 hours per week
Contract type: Fixed Term Contract (contract ends 31st March 2026)
Job Location: This is a remote job
The National Migraine Centre is looking for a committed individual to join our friendly team and help others beat the misery of migraine.
This is a rare opportunity to join a respected national charity and support our work getting essential medical care to those affected by headache. You’ll join a friendly, supportive team, working flexibly from your own home – wherever you are in the UK.
As reception administrator, you’ll have a pivotal role helping patients access our outstanding services, communicating by telephone and email. You don’t need to have experience of medical administration as our friendly team will provide ongoing on-the-job training.
An exceptional role for anyone interested in working within the charity or health sectors, you’ll gain invaluable professional experience with a reputable charity, all with the support of a friendly team.
This is a fast-paced and busy role, ensuring the smooth and effective running of our clinical services.
About you
- Excellent interpersonal skills and telephone manner
- Good written English
- Friendly and professional
- Empathetic and compassionate
- Methodical and well organised
- Solutions-focused
- Calm and unflappable under pressure
- A team player
Key responsibilities
- ensure remote consultations operate efficiently, effectively and safely by liaising with doctors, staff and our small team of volunteers
- maintain patient records
- manage relationships with patients and ensure queries are followed up quickly, accurately and with care
- manage relationships with suppliers and other healthcare professionals
- manage medication stock
- take payments and donations
- experience with Microsoft Office software: Outlook, Word, Excel, PowerPoint
- foster a patient-focused culture based on continuous improvement
- uphold the charity’s values and work in line with best practice guidance and policies
Note: As this position requires you to work remotely it is important that you have a strong, secure and reliable WiFi connection at home and a private room in which to work.
How to apply
Send your CV along with a short covering message explaining your interest in the role to:
info@nationalmigrainecentre.org.uk