The National Migraine Centre (NMC) complies with and is registered under the Data Protection laws of the United Kingdom and will comply with the General Data Protection Regulation from 25 May 2018.

We have decided not to summarise or provide an interpretation of the GDPR. The new regulation is an extension of existing data protection but in detail is quite long and complex. We have therefore decided to try and be concise and straightforward.
We take all reasonable care to prevent unauthorised access to your personal data in any form – paper, electronic or whatever. We do not abuse your trust. Any details you provide to us will not be sold, swapped, or given to anyone or any organisation.

Our subscribers database will contain only email addresses and this is the only way we will send any information to you.

If you are a patient of ours we keep your medical records and will continue to do so as we have always done. We treat this personal information with respect and will,
• provide information to medical practitioners and occasionally medical insurance companies in order for you to obtain treatment but we will always seek your approval before we share anything
• for certain patients, requiring treatment with equipment that can only be obtained from specialist providers we must necessarily share your details with them to facilitate contact, but will seek approval before we share anything.

Concerning medical matters, we will contact you by a variety of means (telephone, email and letter) as we have always done, depending on the urgency of the situation and any particular requests you have made.

We try very hard to ensure other people or organisations processing your information have a robust approach to GDPR and do not pass your information to anyone else. However, we have not and do not propose to contact any NHS organisation to verify their GDPR compliance.

We have a layered approach to security, both physical and digital and will constantly review how we combat evolving threats and improve our security still further.

You can request to view any personal information we may hold for you and have the right to withdraw your personal data from further use. However, there are certain exemptions to this right and NMC has a ‘legitimate right’ to retain your medical records for 10 years from your last appointment with us.

Any changes we may make to our privacy policy in the future will be posted on this page, and notified to you by email (should you consent to agreeing to receive this).

If you have any concerns or questions about our policy, please contact us on info@nationalmigrainecentre.org.uk, call us on 020 7251 3322, or write to us at the address below:

National Migraine Centre
226 Walmer Road
London W11 4ET